people-table

FAQs about the Operations of the Arc NW

Q: What are The Arc of Northwest Wayne County’s business hours?

A: Monday – Friday 8:30 am to 4:30 pm Summer Hours Starting 4th of July until Labor Day: Monday – Thursday 8:30 am to 4:30 pm and Friday’s 8:30 am – 12:00 pm

Q: What Holidays are The Arc of Northwest Wayne County closed?

A: The Arc of Northwest Wayne County will be closed on the following Holidays: Good Friday, Memorial Day, Independence Day (July 4th and 5th), Labor Day, Thanksgiving Day and the day following Thanksgiving, and December 23rd through January 1st

Q: Who do I contact after business hours in case of an emergency?

A: The Arc of Northwest Wayne County’s emergency cell phone number is 517-416-0336

Q.  When and where are Board Meetings held?
A.  Board Meetings are scheduled for the 2nd Tuesday of each month unless otherwise specified.


FAQs –  Information on Education, Social Services, Benefits and More

Downloads

A Letter For My Doctors

Applying for Supplemental Security Income (SSI)/Medicaid

Accessing Mental Health Services

Legal Decision Making

Hiring and Managing Personal Assistants

Empowering Parents as Partners- Advocacy and the IEP Process 2017

New Michigan Dept. of Health and Human Services Person Centered Planning Policy


State Complaint vs Due Process Hearing Request
Navigating your child’s special education services can be challenging. Issues may arise that can be resolved through meetings and talks with administrators, teachers, and support staff. But sometimes, after these efforts have not been successful, it may be wise to think about formally resolving a dispute through a state complaint or due process hearing. But what is the difference and where do you start? Here is a simple explanation of the differences between a state complaint and due process hearing request:

State Complaint:

  • File if the school district has violated the Individuals with Disabilities Education Act (IDEA)
  • File if the school district has violated the Michigan Administrative Rules for Special Education (MARSE)
  • Anyone can file a state complaint
  • The Michigan Department of Education (MDE) investigates the complaint and reports findings and recommendations

Due Process Hearing Request:

  • File to resolve a disagreement about the identification, evaluation, eligibility, educational placement, or manifestation determination of a student
  • File if the school district has violated your child’s right to a free appropriate public education under IDEA
  • Parents, guardians, and school districts can file due process hearing requests
  • An Administrative Law Judge hears evidence from both parties and makes a decision

It is important to note that school districts typically consult with their attorneys when a due process hearing request is filed, so it may be beneficial for you to consult with an attorney as well, if you file a hearing request.

For more information about state complaints and due process hearing requests, including how to write a complaint/hearing request and where to send them, visit the Michigan Department of Education at www.michigan.gov/mde, or go to: http://www.michigan.gov/mde/0,4615,7-140-6530_6598_7363—,00.html